Question 1

What is e-commerce website development?

Accepted Answer

E-commerce website development is how a website that acts as an online store for products or services is planned and built. Online stores have become indispensable for brands and retailers in recent years because they allow customers to buy from the convenience of their homes or preferred location with just a few clicks.

Question 2

How long have Refresh Ideas been building eCommerce websites?

Accepted Answer

Refresh Ideas has been building websites for 18+ years. We did our first e-commerce website for Ferns N Petals, known as FnP.com, as early as 2002. Over the years, we had the opportunity to have worked on the website design for various famous brands, like ColourPlus, Blackberry, Damilano, Golden tips Teas, Cafe Gadgets, Obi Worldphone, and many more. Our portfolio ranges from start-ups to enterprising businesses.

Question 3

How long does it take to build an e-commerce website?

Accepted Answer

Developing e-commerce websites involves integrating business tools running on secure technology. Hence, you should understand the core business and incorporate processes accordingly, which is the project's most critical and time-consuming step.

However, just like a house is as good as its plans, failing to create a sustainable plan and strategy can derail project execution potentially. E-commerce websites may take anywhere from 8 to 16 weeks or more, depending on the project's complexity and size. It involves Discovery about your business, preparing a roadmap, and design and building the websites.

Question 4

What platform do you build your websites on?

Accepted Answer

Refresh Ideas can build e-commerce websites from scratch using our CMS Utpan 5.0 for unique e-commerce requirements. Or go-to technology is .Net. We also partner and work with several other leading platforms, like Shopify, Magento, and WooCommerce.

Question 5

Can you work on my existing website built by another company?

Accepted Answer

Yes, we can work on a website designed and developed by another company, given it meets a few conditions. If you are using a commonly used platform or your e-commerce site is built with CMS, our team will review your requirements and help you optimize your store performance.

Question 6

Can you help me write content for my website?

Accepted Answer

The essential differentiating points for an e-commerce website are the story behind the business and why a user should buy from them. We assist our clients with content strategy, story building, using a Design Thinking Framework, and provide services for writing content for their websites.

Question 7

Have you created websites for industries like ours before?

Accepted Answer

In our 18+ years of working in the industry, we have had the opportunity to engage with varied e-commerce requests. The diversity of our projects allowed us to work with several industries, like retail, fashion, healthcare, legal, education, F&B, media, Gadgets, hardware, and many more. Hence, we are confident that our team is flexible enough to engage with all industries successfully.

Question 8

Are your websites SEO-friendly?

Accepted Answer

Yes, our websites are always SEO-friendly. At Refresh Ideas, we work for each project we undertake holistically. While this method is sometimes effort-intensive initially, we use the best SEO architecture and techniques from the ground up.
We have maintained excellent Google ratings for the websites we have developed over the years since they are user-friendly and easy for the Search engines to crawl and index information.

Question 9

I want to redesign my existing website. Can you help?

Accepted Answer

Yes, we can help you rebuild your website and give your business a digital transformation.

Question 10

Which payment method do you use on e-commerce websites?

Accepted Answer

We opt for a flexible approach for payment methods when building websites so you can choose from various leading payment gateway providers to collect payments. We have worked with most of them and would love to work with the gateway of your choice.

Question 11

What is the best online e-commerce store platform?

Accepted Answer

Shopify is a great platform that you can use to start your business and scale. However, not all businesses can work on such platforms because of their unique requirements or desire to have more control over the design. In such cases, we build websites from the ground up.

Question 12

What are the benefits of e-commerce?

Accepted Answer

E-commerce is extremely beneficial for businesses in the modern context because consumers are increasingly shifting to online purchases, given their busy schedules. It also gives businesses the following advantages:
1. Access to a more extensive customer base
2. Lower operational cost
3. Opportunities for targeted advertising and marketing
4. Consumer buying behaviour insights
5. Opportunities for targeted advertising and marketing

Question 13

How much does an e-commerce website cost?

Accepted Answer

This question is the most frequently asked one out of all the rest, and we never fail to encounter it. Building a successful business is NOT CHEAP, and creating a cheap e-commerce website should never be your goal.

A business should invest in developing a growth-oriented strategy and plan for their e-commerce platform and then work towards a reliable and scalable solution. The cost of e-commerce websites varies extensively based on the client's criteria.

You can't find out the cost of constructing a building without knowing variables, like, location, size, amenities, features, rooms, floors, etc. Similarly, it is not feasible to foretell the cost of developing an e-commerce website before knowing the requirements, features, objectives, etc. that the client has in mind.

If you want a ballpark figure for your business e-commerce website, please drop a message, and our team will get in touch with you as soon as possible.

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